Reviews, plans and manages the building inspection process for those projects that are controversial, have major policy decisions involved or have complex or unusual construction issues.Develops and evaluates plan review, development and inspection policies, procedures, and service objectives.Responds to and resolves complaints and more difficult customer inquiries in order to ensure resolution conducts research, provides solutions to problems and corrects errors ensures staff compliance with customer service goals directs staff in departmental philosophies on providing quality customer service in a regulatory atmosphere.Interprets technical codes, laws and City ordinances and provides information to the public or city staff in order to communicate departmental policies and procedures.Participates in developing recommendations related to budget issues, internal controls, personnel issues and compliance with City, State and Federal ordinances, codes, laws and guidelines applicable to area of assignment.
Develops, implements, and monitors work plans to achieve goals and objectives of the Building Safety division and City government.Plans, organizes, and supervises the activities and staff in one or more functional areas within the Building Safety division.
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